The NLREDA mandate is to represent the 19 Regional Economic Development Boards of the province on issues of common concern. As well, the association was formed to promote and strengthen relationships, communications, human resources and organizational dev ¬ READ MORE
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The resource materials for conflict management pertain to managing conflict for board volunteers and staff members. The material identifies how staff and volunteers can manage conflict to derive the best ideas and identify the best economic development opportunities. The material includes role playing activities and games to engage seminar participants to think about how they can best manage conflict in their organizations.
Emphasizes that conflict management as a better approach than conflict elimination. This management approach may lead to progressive solutions if the participants see their differences as opportunities to pursue alternative solutions rather than as sources of competition where the strongest and most persistent prevails.
Presentation that allows participants to distinguish between positive and negative conflict while sharing experiences and learning from each other. Participants will also develop an understanding of conflict escelation with the tools needed to resolve conflict in the workplace and volunteer settings. These tools are practiced with various role playing excercises. See ‘Meeting Management’ and ‘Communications’.
A simple game that can act as an icebreaker for conflict management seminars.
A role playing game for conflict management. The participant plays the part of the employee. See material under ‘Human Resources’.
A role playing game for conflict management. The participant plays the part of the supervisor. See material under ‘Human Resources’.
Exercise for the active listening component of conflict management. The participant plays the part of the employee. See material under ‘Human Resources’.
Exercise for the active listening component of conflict management. The participant will watch an interaction between an employee and their supervisor. See material under ‘Human Resources’.
Exercise for the active listening component of conflict management. The participant plays the part of the supervisor. See material under ‘Human Resources’.
Role play exercise that addresses the attire of female staff. The position of the role player is that you feel the position of the manager is sexist.
Role play exercise that addresses the attire of female staff. The position of the role player is that you feel the more casual the dress code, the better.
Role play exercise that addresses the attire of female staff. The position of the role player is that you think formal (shirt and tie) is professional looking and can’t understand the resistance.
Role play exercise that addresses the attire of female staff. The position of the role player is the supervisor who authored the email.
Two siblings own a farm. One has traditionally been a silent partner but has now expressed his desire to see the farm grow to accommodate non-traditional crops. The other sibling disagrees. The position of the role player is the mediator for the two siblings.
Two sibling s own a farm. One has traditionally been a silent partner but has now expressed his desire to see the farm grow to accommodate non-traditional crops. The other sibling disagrees. The position of the role player is an observer of the mediation process.
Two sibling s own a farm. One has traditionally been a silent partner but has now expressed his desire to see the farm grow to accommodate non-traditional crops. The other sibling disagrees. The position of the role player is the sibling who operates the farm and the sibling of the silent partner.
Two sibling s own a farm. One has traditionally been a silent partner but has now expressed his desire to see the farm grow to accommodate non-traditional crops. The other sibling disagrees. The position of the role player is the sibling who was the silent partner.
The communications material explains how to adequately develop internal communications and with public and private sector partners. The material listed below includes presentations and activities for improving communications for regional economic development boards and other organizations. The material pertaining to meeting management and presentations will help organizations coordinate meetings that will address agenda items and establish action items.
The guide is intended to offer a sample look and feel for a communications plan as well as a step by step approach to Plan Development. It outlines various communication tools and processes and offers communication tips and best practices. The guide can also be used to generate discussion around the requirements of a good communications plan. Also see knowledge mobilization.
Community Capacity Building Program Communications Part 1 Module Presentation: Comm_Slides_one.ppt
Pertains to communications and interpersonal skills. This is a facilitator’s guide for a communications workshop. The facilitator’s guide is designed to assist facilitators to deliver the workshop as an introduction to communications planning and to use the guide to develop a workshop to assist community groups to improve their communications plan or develop a communications plan or strategy. This guide is supplemented by PowerPoint slides.
Community Capacity Building Program Communications Part 2 Module Presentation: Comm_Slides_Two.ppt
Part 2 of the communications workshop. Pertains to communications and interpersonal skills. This is a facilitator’s guide for a communications workshop. The facilitator’s guide is designed to assist facilitators to deliver the workshop as an introduction to communications planning and to use the guide to develop a workshop to assist community groups to improve their communications plan or develop a communications plan or strategy. This guide is supplemented by PowerPoint slides.
Outlines the requirements for successful REDB meetings. See ‘Leadership’.
Presentation to help participants build a communication plan for their Regional Economic Development Board.
Presentation from the Massachusetts Institute of Technology OpenCourseWare program on Advanced Managerial Communication. Also see ‘Human Resources’ ‘Meeting Management’ and ‘Financial Management’.
Presentation from the Massachusetts Institute of Technology OpenCourseWare program on Advanced Managerial Communication. Also see ‘Human Resources’ and ‘Financial Management’. Also see ‘Meeting Management’ and ‘Leadership’.
Understanding and practicing effective emailing strategies contributes to successful communication between organizations in the non-profit sector, their employees and volunteers, and the communities in which they operate. In this study, we surveyed 251 individuals in Newfoundland and Labrador’s non-profit sector to learn of preferences and patterns in opening and reading email in order to construct more effective email-based promotion that reflects preferences of the target audience. We found email recipients most importantly look for: a familiar sender, the presence of a descriptive subject line, having been personally addressed by the sender, and a short and concise email message that communicates relevant content. In addition, we conducted a case study on Community Sector Council Newfoundland and Labrador emails in order to acquire feedback from recipients. The uncovered preferences and patterns should inform non-profit organizations of appropriate and effective emailing strategies to further ensure their emails are being opened and read.
Outlines several economic development tools and approaches for generating employment and wealth in Newfoundland and Labrador. The section also outlines the approach of Regional Economic Development Boards and how the public can participate in economic development to realize new opportunities in a region.
Outlines the tools necessary to improve income, employment, and productivity levels, the end goal being the elimination of disparities. These measures usually entail activities that lead to job creation and wealth distribution within the affected area. This unit discusses Newfoundland’s economy and elaborate upon economic development strategies
Outlines a working definition of regional economic development with models of community practices. See ‘Governance’.
Regional Economic Development Boards - A New Approach Module Presentation: redbs.ppt
A comprehensive document that outlines the history of REDBs , the organizational structure, and core functions. See Governance.
Public Participation in Regional Economic Development Module Presentation: pp.ppt
Outlines the benefits and implications of public participation in REDBs. See ‘Governance’ and ‘Leadership’
A presentation developed by ACOA on generating economic development through event planning.
Outlines several policy and economic approaches for mitigating negative effects on climate change. The material also offers several approaches for climate change planning and offers a comprehensive guide for kids pertaining to environmental planning.
Article that discusses Community Energy Plans and climate change. See ‘Integrate Management Planning’
An approach to mitigating the impact of climate change for planners and development authorities in coastal areas. See ‘Strategic Planning’
Researchers at the University of British Columbia have been working with climate scientists, planners and stakeholders in the Metro Vancouver area to develop a new process for outreach and planning that bridges the gap between global climate science and local action. The Local Climate Change Visioning process uses realistic 3D imagery and spatial modelling of alternative climate futures at the neighbourhood scale to address climate change causes, projected impacts, and possible adaptation/ mitigation choices holistically. This article describes the visioning process and ongoing research to evaluate its effectiveness in building capacity and decision-support.
Exploring Options for Farmers, Rural Landowners, and Rural Communities
Renewable energy is poised to become one of the key topics for rural communities in Canada. Increasing numbers of communities, local cooperatives, and individuals are getting involved in renewable energy development, driven by a host of potential beneﬁts.
This manual is designed to provide planners and educators with ideas, exercises and materials for use with children and youth – in a variety of settings. It is particularly useful for school settings as the topics fit easily into a number of areas of existing curriculum in subjects such as social studies, language arts, science and mathematics.
Preparing for Climate Change Impacts in local, regional and state governments
Global climate change is expected to have increasing impacts on the built, natural and human systems of our world, and local and regional governments are on the front lines of those impacts. Now, public decision makers have a tool to support them in reducing the present and future harms of these impacts: “Preparing for Climate Change: A Guidebook for Local, Regional and State Governments”, written by the Climate Impacts Croup at the University of Washington and the ofﬁce of King County Executive Ron Sims, in association with ICLEI – Local Governments for Sustainability
Presentations provided by IBRD on how to do business with Nalcor Energy.
Includes information that will help not-for-profit organizations manage the financial aspect of their organizations. this material will aid organizations adequately budget and handle cash while conducting effective financial evaluations.
Comprehensive presentation compiled by the Department of Municipal Affairs to outline the components of a budget. The presentation is principally directed at professional municipal administrators and Municipal Councils. A 60 slide presentation. See Integrated Community Sustainability Plans.
Cash Handling Essentials
A presentation that outlines the practical and ethical responsibilities for handling cash for municipalities.
Financial Evaluation Presentation
Presentation pertaining to the financial evaluation of municipalities. Several financial evaluation tools may be used by other economic development agencies and not for profit organizations.
This section contains material pertaining to board governance for not-for-profit organizations. The material included in this section pertains to the legal responsibilities of volunteer board members, orientation, and performance management.
The purpose of the facilitator’s guide is to support the effective facilitation of a discussion about board governance among individuals who express an interest in learning how to develop a commonsense approach to applying good governance practices, principles and protocol for the purpose of achieving individual and organizational success.
This guide is designed to assist facilitators to:
This guide incorporates workshop exercises and a Participant’s Toolkit. The workshop was designed to encourage group discussion and interaction and can be modified to meet the needs of participants.
A module that discusses the general legal implications for not-for-profit organizations. These materials were prepared by the Department of Innovation, Trade and Rural Development. These materials were not prepared by a lawyer but provides an overview of legal issues concerning not-for-profits.
Legal Issues (October 2009)
Outlines legal rights for boards of directors with practice excercises and advice on what to ask in order to make an informed decision on whether or not to accept the responsibility of board governance. The primer also outlines the role of directors of not-for-profit corporations
A publication from the Ontario Provincial Government and part of the ‘Leading Growth Series’. Components of the guide includes:
This handbook is designed to assist members of public bodies understand some of the key aspects of their roles and responsibilities and the vital contribution boards make in all sectors of Newfoundland and Labrador society. For those who are contemplating participation with a public sector board, I believe this handbook will support you as you make your decision. For those who are currently members, this handbook will clarify role expectations.
The purpose of this manual is to serve as a guide for the conduct of directors and staff in various specified areas of operations. It is not intended to cover every aspect of the Regional Economic Development Board, herein also referred to as the Corporation or NLREDA, operations; but rather should help guide the actions of directors and staff.
A board management evaluation checklist that outlines the responsibilities of the board with options for ‘met’, ‘needs work’, ‘needs work’. There is also a column for action strategies.
Terms of Reference for the Economic Developers of Alberta.
This manual serves as a guide that covers common professional development requirements that each organization shares. The topics that are possibly common between all three organizations include (but are not limited to): learning plans, performance appraisals, mentorship, community capacity building, strategic planning, effective meetings and public speaking, human resources and tools and templates.
Examples of employment references from Chris King, McInnis Cooper Law Firm. June 2008
Gide to providing and requesting employment references from Chris King, McInnis Cooper Law Firm. June 2008
This best practices manual serves as a day-to-day reference guide, which covers many common activities within each board including such topics as (but not limited to): recruitment, hiring procedures, training and performance objectives, employment development and employeestress. As a volunteer-based effort, Regional Economic Development Boards (REDBs) are often comprised of members from various educational and professional backgrounds. While this provides the REDBs with a variety of experienced members from many different sectors, these volunteers may require a level of guidance on various human resources practices in order to effectively manage the operations of the board.
The NL HR Manager Interesting site, Great information and tools for HR Managers
Includes information pertaining to:
Information management (IM) is the collection and management of information from one or more sources and the distribution of that information to one or more audiences. This sometimes involves those who have a stake in, or a right to that information. Management means the organization of and control over the structure, processing and delivery of information. This material outlines the Personal Information Protection and Electronic Documents Act.
This guide helps businesses understand and meet their new obligations under Part 1 of the Personal Information Protection and Electronic Documents Act.
This material outlines tools used by information technology exploiters to generate users financially vulnerable, convey information, or collect information in an illicit manner.
Phishing is an online scam where fraudsters impersonate a trusted person or organization in an attempt to obtain personal information that may be used for identity theft
Spam is considered to be any unsolicited commercial electronic message. It is often a source of scams, computer viruses and offensive content that takes up valuable time and increases costs for consumers, business and governments.
Spyware is software that has been installed on your computer without your consent. It is most often used to obtain personal information by monitoring or controlling your computer.
This material will aid communities in developing their integrated community sustainability plan. This material will also help economic developers identify partnership opportunities.
The overall objectives of the Municipal Economic Response Program are to provide municipalities, especially smaller municipalities, with the skills and knowledge to help them manage the transition from economic crisis to sustainability and to provide guidance in preparing an economic crisis response plan suited to their particular needs and situation.
Addresses questions pertaining to:
This tool kit will provide a standard format that can be adopted and adapted to each municipalities needs and it is focused on the Stand-Alone and Collaborative approaches to the ICSP and does not directly reference the Municipal Plan–ICSP option as it focuses heavily on the land use component and is supplemented by basic strategic planning principles.
ICSP tools are a component of the ICSP toolkit. The tools included in this package include:
ICSP Tool Kit(print)
Print version of the ICSP toolkit and includes the ICSP tools.
Sample ICSP for Black Spruce Cove.
This video provides an overview of Integrated Management planning in Placentia Bay, Newfoundland and Labrador and highlights the viewpoints of stakeholders involved in the project.
Outlines processes and practices that will help interested parties adequately convey and disseminate information.
PowerPoint Presentation on Knowledge Mobilization by David Yetman
Outline of a training session for Knowledge Transfer and Organizational Theory
Includes strategies for human resources professionals and teaches the basics of Knowledge Mobilization Auditing.
Leadership is a critical component to the success of any organization. The following tools outlines several processes and procedures required to champion initiatives, motivate staff, and manage teams.
Includes information pertaining to leadership theory and offers general conclusion about why people perform.
Module compiled by Innovation, Trade, and Rural Development to examine the social process by which people interact. How these individuals, cultures,and internal forces interact allows us to analyze and better understand group effectiveness.
PowerPoint compiled by the Massachusetts Institute of Technology that outlines the characteristics and organizing principles of an effective team.
PowerPoint compiled by the Massachusetts Institute of Technology that outlines:
Outlines the different characteristics of leaders in the public and private sector. The information conveyed in this guide includes
Opportunity Management is a process to identify business and community development opportunities that could be implemented to sustain or improve the local economy. The following material will explain the opportunity management for use by economic developers, co-operatives, and other community organizations.
A handout used in OM sessions to explain what is economic development and how REDBs can select constructive initiatives and activities
An opportunity management session developed and delivered for the Town of Fogo Island by the Kittiwake Regional Economic Development Board. Provides an overview of opportunity management for first-time users.
The Stage-Gate® model, originally designed by Dr. Robert G. Cooper, is an extremely useful and powerful tool in product development. It splits progress into a series of “Stages” and “Gates” to give a well organised and structured flow to the project.
To support Regional Economic Development Boards (REDBs) in leading these initiatives, NLREDA has developed ancillary materials to augment those developed as part of the Opportunity Management module of the province’s Community Capacity Building Program. These materials are not intended to replace the CCBP materials and are certainly not comprehensive. They are simply an additional resource that those developing OM systems can draw on. They can be used by facilitators or participants as they see fit.
A PowerPoint presentation that will aid participants to:
A PowerPoint presentation that outlines how cooperatives can utilize the opportunity management process to streamline their operations.
Explores the e process of working in cooperation with an emerging sector or company to promote the establishment and/or growth of local companies that can provide goods and services to the emerging business/industry.
Explores how economic developers can identify and explore opportunities by examining research on local resources and growing conditions, market trends, the needs of existing industry and consumers, and the current activities of local partners.
Explains how CED Leaders (REDBs, Municipalities, Chamber of Commerce, and Board of Trade) in each region of the province can collaborate to identify new business growth opportunities as well as solutions for challenges facing businesses and individuals in their respective sectors.
Identifies how industrial infrastructure enhances community and regional capacity through the development of targeted, competitive, and strategic industry sectors which required specific industrial infrastructure which was not commercially available.
Outlines the success factors, inspiration and leadership required for specialized development.
Community Capacity Building Program Opportunity Management Module Presentation: om.ppt
The Facilitator’s Guide is designed to assist you to deliver a one-day Opportunity Management workshop. The guide is accompanied by a Participant’s Guide that is provided to participants at the beginning of the session.
PowerPoint presentation pertaining to idea generation from Mary Lambert.
MIT OM Supplement - Organizing for Innovative Product Development
Supplementary materials compiled by NLREDA for MIT’s OpenCourseWare: course 15.980J / ESD.933J Organizing for Innovative Product Development as taught in: Spring 2007
Supplementary materials compiled by NLREDA for MIT’s OpenCourseWare: 15.351 Managing Innovation and Entrepreneurship” as taught in: Spring 2008.
Coop Training Module for Economic Developers - September 20, 2011
A comprehensive guide that outlines the components of opportunity management and how cooperatives can utilize the model.
A guide that outlines how Economic Developers can utilize research to support the opportunity management process.
Building an OM Process General September 2011 A general presentation pertaining to opportunity management and how the process links to strategic economic plans, performance management, and project management. The presentation also outlines the differences between initiatives and activities.
Strong partnerships are necessary for the viability of any not-for-profit organization. The following material provides information on maintaining successful partnerships.
A comprehensive guide by Ros Tennyson that is in three parts:
The Partnering Toolbook produced in 2004 and now widely used in different parts of the world in its many different language versions, was written to support those involved as partners in cross-sector sustainable development initiatives. This, its sister publication, has a different focus: partnership ‘brokering’. Partnership brokering is that essential intermediary function that enables partners to work well together and ensure the maximum effectiveness of their partnership.
Case studies have real potential to fill gaps in our knowledge about how partnerships function and to ensure that information about what works, and what does not is disseminated more widely. Opportunities for genuine learning to date have been minimal as most partnership case studies are, at best, too sector-focussed and, at worst, inadequate in coverage and style.
Talking The Walk
The first seven chapters in Talking the Walk look in detail at the realities of communicating in partnership. As well as narrative, each chapter contains a number of boxes and tables giving examples or “Practitioner Tips”. Near the start of chapter 7 (pages 58-59), you will find a diagram outlining the communication aspects of the Partnering Cycle. Chapter 8 comprises nine tools that you can use or adapt for your own purposes.
Moving On Toolbook
This guide is focused less on providing guidelines for closure and more on understanding the evolving process within and beyond the boundaries of the partnership. The guide will assist partnership practitioners in adding to their body of knowledge and practice of managing partnerships.
All Performance Indicators
A performance measurement data collection template for economic developers.
Initiatives vs. Activities
A PowerPoint presentation that outlines:
An initiative charter template that allows economic developers to align initiatives with CF1-A criteria.
This document touches on the funding framework, the evaluation process, the renewal process, diagnostics, and project implementation.
SAMPLE Integrated Business Plan
This document touches on the funding framework, the evaluation process, the renewal process, diagnostics, and project implementation.
REDB PM Session Agenda - March 2010
Sample integrated business plan that outlines how initiatives and activities will meet SEP goal, outlines the description with expected outputs and outcomes. The IBP also outlines the resources required with tasks, timelines, and partners. outlines the status of the initiative or activity.
REDB PM Worksheets - March 2010
Proposed Agenda for NLREDA Performance Measurement Workshop.
This guide is meant to assist the Newfoundland and Labrador Regional Economic Development Association (NLREDA) and the Regional Economic Development Boards (REDBs) with answers to questions related to Performance Based Funding
This information will explain the basics of project management and the templates will help organizations utilize the process when driving initiatives.
This module is intended to provide volunteers and staff of Not-For-Profit Agencies, municipal Governments, community groups, and others with a working knowledge of project management. The content will include; some useful tools, sample processes, exercises, case studies, management plans and project planning tips.
Project Charter - General
General Project Charter for Project Management.
Responsibility Assignment Matrix Example
Example of an Assignment Matrix for Project Management for a 2 member team.
Project Team Skills Matrix
Example of a Project Team Skills Matrix for Project Management. For a 4 member team.
Project Management Course from the Community Capacity Building Program. Course Deliverables are to provide participants with a understanding of basic project management concepts to facilitate the sharing of experiences and learning from others, provide project management tools and techniques which can be applied to your projects, and.provide participants with additional sources of information which they can review to further their knowledge of project management.
Alternate Project Management course from the Community Capacity Building Program.
Making a Gantt Chart in Excell 2007
A youtube video that demonstrates how to use Excel 2007 to create a Gnatt Chart- a popular project management tool.
Proposal Writing Source Nlreda
This booklet has been developed to assist those individuals who have been assigned the responsibility of developing, implementing and maintaining an occupational health and safety (OH&S) policy at their workplace. It briefly outlines the importance of an OH&S policy, how to write a policy, how to incorporate it into the workplace and how to ensure its successful implementation. A reference to the legislative requirements for an OH&S policy is included as well as sample policies.
WHSCC Developing an Emergency Response Plan
The Commission defines an emergency response plan as an integrated set of policies and procedures that allow workplace parties to prepare for respond to and recover from emergency incidents. A plan helps to prevent or reduce casualties, property and environmental damage, and financial loss. It also enables the organization to resume normal business operation more quickly.
The information in this guide provides the reader with general information about the Workplace Health, Safety and Compensation Commission.
A comprehensive guide to assess worksites for occupational health and safety hazards.
WHSCC OH&S Committes Booklet
The purpose of this guide is to provide occupational health and safety (OH&S) committees with the tools needed to carry out their duties effectively. The information focuses on their formation, structure, and function as well as training and meeting requirements. It addresses relevant legislation and best practices. The booklet also contains: a sample terms of reference, a sample minutes reporting form, sample OH&S committee evaluation form, sample OH&S committee meeting, simulation OH&S committee meeting, and a sample injury notification report.
Presentation targeted towards volunteers and not for profit organizations to understand risk management. The presentation will help not-for-profits understand their role and minimize risk within their respective organizations.
Strategic planning is needed to engage citizens and create a vision of what communities and organizations will look like in the future. In order to achieve growth, planning is needed to realize opportunities and generate economic development.
· Identify the various steps in the strategic planning process
· Initiate and manage a strategic planning process
· Determine appropriate tools for strategic planning
· Understand strategies for evaluation
· Initiate community support and involvement in the process
· Develop communication strategies to promote the strategic planning process
· Identify partners to be involved in strategic planning process
· Participate in the strategic planning process (if applicable)
The purpose of this tool kit is simple – to engage citizens and help them determine what their community will look like in the future. The tool kit is also a guide that will help citizens develop a strategy for achieving future growth. The Saskatchewan Chamber of Commerce has a stated goal that every Saskatchewan community will have their own growth strategy to direct and sustain their own community growth, and therefore, sustain the growth of the province.
NLREDA works closely with the province in the development and delivery of the Community Capacity Building program. The program is aimed at developing the capacity of communities and community-based organizations to respond to local challenges and opportunities. Program Partners include:
Knowledge sharing requires both human interaction and impactful tools to act as reach extenders. Yaffle is a matchmaking tool for knowledge mobilization using search engine technology to connect community to the researchers at Memorial University. Use Yaffle to find research relevant to your region or suggest research of your own by visiting Yaffle today!
Ivey Business Journal
Access to leading insight and commentary on the practice of management.
Money Sense and Profit magazines, subscribe to Profit magazines FREE eNewsletters
Industry Canada Website www.ic.gc.ca